In the dynamic landscape of healthcare, patient satisfaction stands as a critical metric that goes beyond the clinical aspects of treatment. It delves into the heart of the patient experience, encompassing factors that range from the effectiveness of medical interventions to the warmth of...

Practitioners in the healthcare sector are well-versed in medical knowledge, evidence-based practices and cutting-edge research. However, in recent years, there has been a growing recognition of the value of the lived experience of patients and their carers in providing more comprehensive and...

What is being patient-centred?

For many years, healthcare has been largely focused on the concept of patient-centred care. This approach aims to put the patient at the centre of their care, tailoring treatments and services to meet their individual needs and preferences. Patient-centred care...

What are multidisciplinary teams?

Multidisciplinary healthcare teams are groups of professionals from different healthcare disciplines who work together to provide comprehensive care to patients. These teams are made up of individuals with various specialties and backgrounds, including...

In healthcare, the focus is often on clinical outcomes and measures such as blood pressure, cholesterol levels, and tumour size. These measures are important in diagnosing and monitoring medical conditions and determining the effectiveness of medical treatments. Clinical measures provide...

Value-based health care is a global movement that has its origins in the United States and is now being adopted by over 30 countries.  

It’s a response to decades of rising health care delivery costs, spiralling rates of chronic disease, changing community expectations and a...